Safer Play at 24 Casino
Casino games are intended for entertainment. They should never be treated as a regular source of income, a way to repay debts or a solution to financial difficulties.
Before playing, decide how much time and money you are prepared to spend. Keep track of your activity and stop when you reach the limits you have set, regardless of whether you are winning or losing.
When Gambling Stops Feeling Recreational
It may be time to take action if you are spending more than you can afford, trying to recover losses, hiding your activity or allowing gambling to affect work, relationships or everyday responsibilities.
Available options include account limits, temporary breaks and self-exclusion. Independent support organisations can also provide confidential guidance.
Account Limits
Personal limits can be used to control different parts of your gambling activity. A request to lower a limit normally takes effect immediately. An increase may be delayed until the current limit period has ended to reduce the risk of an impulsive decision.
Deposit Limit
You can restrict the amount deposited into your account during a daily, weekly or monthly period.
Because cryptocurrency payments are processed through decentralised networks, a deposit restriction may not always stop a cryptocurrency transfer that has already been submitted. Players who need stricter control should use the other available payment and responsible gambling tools.
Loss Limit
A loss limit controls how much can be lost in casino games during a selected daily, weekly or monthly period.
Wagering Limit
A wagering limit sets the maximum total amount that can be placed on casino games within a day, week or month.
Taking a Temporary Break
A cooling-off period can be selected for one week, one month, three months or six months. Once activated, it applies immediately.
During this period, fiat currency deposits are disabled and promotional offers are unavailable. Any remaining balance may still be withdrawn, subject to the usual account checks and withdrawal rules.
Some cryptocurrency transactions may still reach the account because they cannot always be stopped after being sent. When the chosen break ends, the account is normally restored automatically.
Self-Exclusion
Self-exclusion is intended for players who need a longer or permanent break. It may be selected for six months, nine months, one year or an indefinite period.
After self-exclusion begins, the account is disabled for the selected period. The player cannot make fiat currency deposits, access games or receive promotional offers.
Any remaining balance can be withdrawn through the available support channels and will be processed according to the casino’s payment limits and verification requirements. Self-exclusion does not remove the need to complete identity checks when they are required before funds can be released.
To request limits, a cooling-off period or self-exclusion, use the responsible gambling settings in your account or contact the support team through Live Chat.
Limits for Sports Betting
Some casino limits do not apply to sportsbook activity in the same way. Loss and wagering limits may not currently cover sports bets, and a casino cooling-off setting may not prevent betting with funds already available in the sportsbook balance.
Sportsbook Deposit Limit
A daily, weekly or monthly limit can be applied to fiat currency deposits.
Sportsbook Cooling-Off Period
During a cooling-off period, fiat deposits and promotional offers are disabled. Existing funds may still be withdrawn. The restriction begins immediately and the account is normally restored when the selected period ends.
Sportsbook Self-Exclusion
Sportsbook self-exclusion may be selected for six months, nine months, one year or permanently. Once active, the account is disabled and cannot be used to deposit or place bets.
Remaining funds may be withdrawn manually through the available support channels. Standard payment limits and verification checks continue to apply.
Independent Support
Confidential information and practical support are available from independent organisations specialising in gambling-related harm:
Seeking help early can make it easier to regain control. Support is also available to family members and friends affected by another person’s gambling.
Protecting Young People
24 Casino is available only to people who meet the legal gambling age in their location. Identity documents may be requested to confirm a player’s age. Access will be refused if the age requirement is not met.
Parents and guardians should keep account details and payment information private and avoid leaving gambling accounts open on shared devices. Parental-control software can also be used to restrict access to gambling websites.
Keep Gambling Within Your Limits
Set a budget before playing, take regular breaks and never use money needed for housing, food, bills or other essential expenses. Do not borrow money to gamble and do not increase your spending to recover a previous loss.
If gambling is no longer enjoyable or becomes difficult to control, stop playing and use the available limits, cooling-off or self-exclusion tools. Please gamble responsibly.